Digitalization Index: Case for Banking System

 

Nataliia Versal, Vasyl Erastov, Mariia Balytska, Ihor Honchar

Statistika, 102(4): 426-442
https://doi.org/10.54694/stat.2022.16

Abstract
Economy digitalization has become a trend during the pandemic. The banking sector was also one of the first to face the need to accelerate digitalization. This work is devoted to developing a digitalization index for both the banking sector and an individual bank based on a set of indicators calculated according to data from the World Bank and data from commercial banks. At a macro level, the study concluded that the pandemic has accelerated the digitalization of the banking sector in all the monitored countries; however, a significant increase was observed in countries with lower index values in the pre-pandemic period. At the micro-level, the study showed that digital banks had benefited from digitalization more during the pandemic, unlike classical banks.

Keywords
Digitalization, financial innovation, digital transformation, digital banking, fintech

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